Privacy Policy
At Hotel Kaaya, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you visit or use our website hotelkaaya.com.
By using our website or services, you agree to the terms of this Privacy Policy.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when you:
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Make a reservation
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Contact us via form or email
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Subscribe to newsletters
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Use services on our website
This may include:
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Name
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Email address
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Phone number
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Billing or contact address
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Payment information (processed securely through third-party payment providers)
Automatically Collected Information
When you visit our website, we may automatically collect:
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IP address
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Browser type
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Device type
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Pages visited
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Date and time of visit
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Other usage data
This information helps us improve website performance and user experience.
How We Use Your Information
We use the personal information we collect to:
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Process reservations and payments
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Respond to your inquiries and requests
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Send updates, confirmations, and service-related messages
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Improve our website and services
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Personalise your experience
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Comply with legal obligations
We will not use your information for purposes unrelated to those described without your consent.
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us:
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Remember your preferences
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Analyse website performance
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Provide customised content
You can choose to disable cookies through your browser settings, but some features of the website may not function properly without them.
Sharing Your Information
We do not sell or rent your personal information to third parties.
We may share information with:
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Service providers who support our business operations
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Third-party partners for processing payments
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Legal authorities when required by law
All third parties we work with are obligated to protect your data in accordance with applicable laws.
Data Security
We take reasonable measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute protection.
Retention of Information
We retain your personal information for as long as necessary to:
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Fulfill the purposes outlined in this Privacy Policy
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Comply with legal requirements
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Resolve disputes or enforce agreements
Your Rights
You have the right to:
Access the personal information we hold about you
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Request corrections or updates
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Ask for deletion of your information (subject to legal requirements)
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Withdraw consent at any time
To exercise any of these rights, please contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective when posted on this page with an updated revision date.
Contact Information
If you have questions, concerns, or requests about this Privacy Policy, please contact us: